Service Advisor (St Thomas)


(google map)

compensation: Will be based on the amount of experience a candidate has.
employment type: full-time

Job Description:
The Auto Guys is a family-owned successful, growing and forward-thinking shop run by an insanely fun band of merry misfits who want to change the auto repair world, one car at a time. We are looking for our next Service Advisor.

• Greet all customers promptly or, if busy, acknowledge their presence
• Schedule appointments, answer the phone and collect payment for service performed
• Ability to effectively communicate with customers regarding services recommended and performed
• Examine service history for every customer to determine recommended maintenance and repair history.
• Prepares work orders, obtain approval signature, transmit information to technicians
• Conducts customer follow-ups regarding unsold services
• Operate computerized work order systems
• Book exit appointments
• Pick-up and delivery of customers
• Comply with company policies and health and safety program and regulations
• Rotational cleaning duties

• 2 years of customer service experience is required

• High School Diploma
• Basic automotive knowledge is required

Skills and Abilities:
• Proficient in MS Office
• Excellent written and oral communication skills
• Basic math and keyboarding skills
• Valid G drivers license and cleaning driving record
• Proficient problem solving and critical thinking skills
• Organizational skills and detail-oriented
• Able to multi-task and perform well under pressure
• Able to lift up to 60 lbs occasionally
• Experience is an asset

***Please Indicate which position you are applying for***
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers
  • OK to highlight this job opening for persons with disabilities

post id: 6995132814


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